Returns & Refunds
Cal-Van Return Policy: Satisfaction made simple.
30-day money back guarantee for purchases made at Cal-Vantools.com
We are extremely confident you will be happy with your Cal-Van Tools purchase. If for some reason you are not satisfied, we have got your back!
- You can return any purchases made from the Cal-Van tools webstore for 30 days after receiving your order. Items must be in its original, resalable condition with all packaging intact. If any of your items are damaged due to reasons not covered under the original product warranty, we cannot accept them back for a refund.
- Proof of purchase as confirmed on original dated sales receipt is required. Original shipping fees are not refundable, and buyer is responsible for return shipping fees.
- Once your product is received and inspected, a refund will be processed to the original payment method. Please allow us 14 days to process the refund.
- Please remember, this policy only applies to Cal-Van products sold directly from our web store and does not apply to other Cal-Van resellers.
If you have questions with your product or would like to schedule a return, please contact Customer Service to get started. Please email us at firstname.lastname@example.org or call (800) 537-1077 Mon – Fri 8:00am – 5:00pm EST.